Refund Policy

Refund Policy

At HubAlpha, we value customer satisfaction and aim to provide a smooth and transparent refund process.

Once your returned item has been received and inspected by our team, we will notify you regarding the status of your refund approval. Inspection typically includes verifying the condition of the item and confirming that it meets our return requirements.

If your refund is approved, the refund will be issued automatically to your original payment method within 10 business days. Depending on your financial institution, additional processing time may be required before the refunded amount appears in your account.

Please note:

1. Refunds can only be issued to the original payment method used during checkout.
   
2. Shipping fees and handling charges may be non-refundable unless the item received was damaged, defective, or incorrect.
   
3. Refund processing times may vary depending on your bank, card issuer, or payment provider.

If more than 15 business days have passed since your refund was approved and you have not yet received your funds, we recommend first contacting your bank or payment provider for an update.

For further assistance regarding your refund status, please contact our support team at:
support@hubalpha.net

We are committed to providing timely support and ensuring a reliable shopping experience for all HubAlpha customers.