Shipping policy

Thank you for shopping with us at Alpha Store. We are committed to delivering your order quickly and safely.

Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Delivery Time

We currently ship to the following locations:

• United States: 3–7 business days

• Canada: 3–7 business days

• United Arab Emirates (UAE): 3–7 business days

Please note that delivery times are estimates and may vary due to factors such as customs processing, carrier delays, weather conditions, or high order volumes.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs fees, import duties, or taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Delays

While we aim to deliver within the stated timeframes, unexpected delays may occur. If your order has not arrived within the estimated delivery time, please contact our support team for assistance.